NUT member receives compensation after honeymoon was ruined15 October 2015
Paul Brown, a member of the National Union of Teachers, has been awarded compensation following a ruined holiday
Thompsons Solicitors has secured compensation for a teacher who contracted salmonella while honeymooning in Antigua.
Paul Brown and his wife decided to celebrate their wedding by taking a trip to the Grand Pineapple Resort in Antigua. The holiday was booked as an all-inclusive package with TUI UK, but within a few days of arriving at the resort Paul began to feel ill, experiencing stomach cramps, fever, nausea and diarrhoea.
Paul had contracted acute salmonella poisoning as a result of eating contaminated food at the Grand Pineapple Resort, which meant that he was in bed for eight days of the 12-day holiday.
The hotelier apologised to Paul immediately and offered compensation of $1,800 (£1,166 GBP) directly. However, Paul wanted to contact his doctor in the UK and make sure that there were no long term implications before accepting any offer of compensation payment.
On returning home Paul took the issue up with the travel agent who booked the holiday, but TUI UK denied any responsibility for the illness and proposed no settlement offer.
After months of trying to secure a settlement from TUI UK, Paul contacted his trade union, the National Union of Teachers (NUT), who instructed Thompsons Solicitors to investigate a claim of compensation on its member’s behalf.
Thompsons obtained independent medical evidence that confirmed Paul had, beyond doubt, contracted the potentially fatal food poisoning from the hotel. After negotiations with Thompsons, the booking agent admitted liability and a settlement of £4,000 was ultimately agreed.
Paul said: “Antigua is a beautiful island of white sandy beaches and we were so excited to have this holiday of a lifetime. Unfortunately the experience was very different to what we had hoped, and all because of my illness. Before I was put in touch with Thompsons, dealing with the booking agent was like banging my head against a wall as I was passed from one person to the next and didn’t understand what was happening with my case.
“Without the legal weight and expertise from Thompsons and the NUT, I’m certain I wouldn’t have been properly compensated for what happened to me.”
Clive Romain, from the National Union of Teachers, said: “Salmonella can be deadly if left untreated and the seriousness of the illness Paul suffered should not be underestimated. As a member of the NUT, Paul not only got expert legal help but he got 100% of the compensation secured for him without having to pay any legal costs.”
Martin Gwyther, from Thompsons Solicitors, said: “This case is a classic example of an organisation that tried to deny liability when it ought to have accepted it, having tried to under-settle it when Paul didn’t have specialist legal advice. When Paul came to us, we ensured medical evidence was obtained and that he was awarded fair and proportionate compensation for the illness he suffered on of all holidays, his honeymoon.
“Thompsons’ specialist travel litigation department is there to assist people injured abroad. With trade union backing the clients also get all the compensation awarded, unlike high street law firms who are usually non-specialist and take a cut of any compensation.”
Need compensation to get you back on track after an injury? Trust Thompsons with your personal injury claim.
If you’ve been injured and would like advice on whether you have a case for personal injury compensation, contact our solicitors today.
Our commitment to acting only for the injured is written into our partnership deed. We are among the UK’s only claimant-only law firms, which means that we will represent the injured or mistreated person and refuse to act for employers or insurance companies. We know whose side we are on, and we are committed to securing a better deal for you.
Contact our friendly team of experts today for a free, no obligation assessment of whether you have a case. If you do, we’ll work with you to build a solid case for compensation that takes into account all of the ways you’ve been affected by your injury.
If you’d like more detailed information about how to start a claim before you call, visit our How to Make a Compensation Claim page.