Kam Singh, of Thompsons Solicitors, said: “I am so pleased we were able achieve a successful outcome for Mrs Lock.
“Her life has been significantly impacted by her injuries both in terms of the physical restrictions placed upon her and deep psychological trauma.
“The compensation will help pay for her house to be adapted to allow her to live as normally as possible, including the installation of a lift between the lounge and bedroom. It will also allow her to have her car adapted so that she can drive using only her left foot, get her a mobility scooter, and compensate her for any future loss of earnings she might face.”
Mrs Lock’s employers, who admitted liability for the accident at the outset, have helped her in a phased return to work.
“I’m fortunate that my employer admitted fault and did what they could to help me during my recovery, supporting me first in an office role and later back into the warehouse, with a specially adapted forklift.
“Nonetheless, I know that many employers are not so forgiving and that’s why being a union member is so vital. I’ve been with Unite the union for over 30 years and they’ve stuck by me all the way. Since the accident, I’ve even persuaded some of my workmates to join.
“It was the union that put me in touch with Kam at Thompsons, who’s been absolutely fantastic. He always kept me informed in a way I could understand, and was compassionate and supportive.
“I’ll always be affected by my injuries but thanks to the backing I got from the union and Thompsons, I’ll be able to get on with life much better than I thought was ever possible when the accident happened.”