Our client, a hospital worker, needed two operations on her shoulder after it was damaged while she was helping a 20-stone patient.

Our client and her colleague were helping the patient to lean on a pulpit frame as part of his rehabilitation. Without warning he flung himself backwards onto a chair. The sheer weight of the man meant the worker was catapulted with him, landing on her left arm.

She suffered a tear to the rotator cuff and bicep, which needed two operations to repair. As a result she can no longer lift heavy items and can’t undertake certain functions of her work which involve using that arm.

After her accident, she turned to her trade union, the Chartered Society of Physiotherapy (CSP), and, together with Thompsons, they secured £25,000 in compensation for her.

The CSP member said: “The last three years have been long and painful but it all could have been avoided if this accident hadn’t been allowed to happen.

“Fortunately I’m now back at work and surrounded by a great team which takes into account my injury, but there are many things I’m no longer able to do and I will have to put up with that the rest of my life.”

“The last three years have been long and painful but it all could have been avoided if this accident hadn’t been allowed to happen."

Trade union member