Published as part of the Inquiry's sixth report, the findings state that the pandemic "exposed and exacerbated the underlying fragility of the adult social care workforce", highlighting long-standing issues including staff shortages, high turnover, low pay and poor working conditions.  

The report also found that, in the early stages of the pandemic, the care sector appeared to be "something of an afterthought" and that no effective "protective ring" was placed around care homes, despite previous government claims.  

The Trades Union Congress (TUC) welcomed the findings, which reflect concerns raised throughout the Inquiry about the treatment of social care workers and the lack of preparedness across the sector. The TUC has continued to campaign for better pay, stronger workplace protections and greater recognition for care workers, many of whom were on the frontline throughout the pandemic.  

"Today's report details the profound impact of the Covid-19 pandemic on the social care workforce and those relying on its services. We are pleased to see our work, on behalf of the TUC, to highlight such important issues in this Inquiry has been reflected in the report." 

According to the report, social care workers entered the pandemic facing low pay, insecure work and a lack of adequate support. The Inquiry found that these existing pressures were intensified during the pandemic, with many workers required to carry out their duties without sufficient protection, training or access to sick pay.  

The TUC has urged policymakers to learn the lessons from the pandemic and support reforms that strengthen the social care workforce, including the government's plans for a Fair Pay Agreement in the sector and greater involvement of trade unions in future emergency planning.  

The findings serve as a powerful reminder of the vital role social care workers play and the importance of ensuring they have the pay, conditions and protections needed to deliver high-quality care both in times of crisis and beyond.  

For more information, read the TUC's response to the Inquiry report here