Based at Thompsons Solicitors’ Manchester office, Clare Jones is a highly regarded senior lawyer who supervises other lawyers in the clinical negligence department and takes some of the most complex and high value cases herself.

Clare has dealt with cases involving extremely serious injuries where damages have run into millions of pounds.

Among Clare’s medical negligence claims are amputations, vaginal mesh implants, birth injuries, brain trauma, chronic pain and delays in the diagnosis of cancer and a whole range of orthopaedic injuries.

Clare also has considerable experience of taking cases involving personal injury sustained in road accidents, which have involved complex life-changing injuries.

Clare seeks to maximise compensation for her clients in the shortest possible time. But as a key part of her approach to her job, Clare takes the trouble to build relationships with her clients at a time when they are invariably experiencing the most stressful events in their lives. Clare sees her role as extending far beyond technical legal help and assists clients to re-build their lives.

She values working for Thompsons because of its insistence on treating clients with care and respect.

In her spare time Clare enjoys long walks, plays golf, writes songs and is a member of one of the largest all-ladies choirs in the North West of England. But as a mother of two teenage children a lot of time is spent with her family. If there is any time left, there is a “crazy” cocker spaniel to look after.


A Manchester woman represented by Clare is one of 200 people who have brought their cases to Thompsons Solicitors following controversial mesh surgery.

Janet Eaton experienced excruciating pain after the tension-free vaginal tape (TVT) mesh surgery which she underwent to correct incontinence following childbirth.

“Everything felt so rushed,” said Janet. “As soon as I saw the surgeon, he was set on the idea of me having mesh – or a ‘cradle’ as he called it. I was never fully informed about the potential side effects and, before I knew it, I was under the knife.”

However the agony she experienced after the operation rendered her unable to work, walk long distances, or drive her car.

There was no post-operative appointment arranged, so after about two months of searing pain and incontinence she contacted the hospital and the surgeon conducted a second operation to “trim” the excess mesh.

That didn’t work and after two years of torment, she saw a gynaecologist at another hospital and eventually in December 2018 she underwent an operation to have the mesh removed.

“The gynaecologist told me I had a ‘razorblade’ in me,” she said. “I couldn’t believe it. This description is far removed from the ‘cradle’ my surgeon discussed, but I know which one is more accurate.”

However she is still experiencing the same symptoms and is waiting for another procedure. She has been unable to work since she underwent the original operation and her marriage has been under strain because of her condition. Clare is committed to securing the necessary medical evidence in order to support all losses.

Clare is involved in another case following the now-discredited procedure which could develop into a group claim involving more than 200 women who have brought their cases to Thompsons.

Other cases which Clare conducted include:

W v B

A gross sum of £2.2 million was secured for a client in a complex case inherited from another firm which had been underway for nine years without resolution.

The claim involved a young man who suffered devastating injuries when he was knocked down while getting off a school bus at the age of 12. It took three years of extensive investigation, but Clare was determined to compile the evidence necessary to support the claim. She also secured funding for a neuro-rehabilitation programme to support the 24-year-old client and his family.

LW v B

In another serious injury claim, Clare secured a £1.6 million lump sum and £52,000 a year as part of a package to compensate a cyclist who suffered life-changing injuries when he was hit by a vehicle whose driver had been drinking heavily the previous evening.

Clare’s client suffered serious brain damage causing retrograde amnesia which meant the cyclist could remember nothing in the six years before the accident. In addition to the brain injury, he also sustained a series of orthopaedic and soft tissue injuries resulting in permanent double vision, profound weakness in the limbs, poor co-ordination and incontinence. Clare secured funding for a care and rehabilitation programme while she compiled the evidence required to deliver the compensation.


Clare is a Fellow of the Chartered Institute of Legal Executives and a member of the Association of Personal Injury Lawyers.


M Howarth, clinical negligence client: “…It was the worst time of my life and the process was made so much easier by Clare’s support.  I wouldn’t hesitate in recommending her to anyone…”. 

Mrs C Davies – clinical negligence client: “I am very happy with the service and settlement of my claim. Clare was always available when I needed to talk to her and made it all less daunting... fantastic service…”.