Lindsey is an exceptional senior solicitor who supervises four teams of lawyers handling fast track personal injury claims for trade union clients across England and Wales.
Based in Thompsons’ Solicitors Sheffield office, Lindsey ensures the highest standards from the 45 lawyers in the personal injury and road traffic accident teams, putting great emphasis on client care. Responsible for performance, quality and the delivery of the best possible outcomes for trade union clients, Lindsey is constantly reviewing processes to ensure they are effective and efficient.
Her teams have thousands of cases on the books at any one time, ranging in value from £1,000 to £25,000, covering both employers and public liability. Claims include injuries to the eyes, soft tissue, knee, neck, back, facial and dental, psychological, scarring and burns, crush injuries, fractures, broken bones, penetrating wounds and deep lacerations. Trade union clients’ claims result from, for example, defective machinery at work, or slips, trips or falls either at work or in a public place and road traffic accidents, either during the course of work or out of working hours.
A highly successful personal injury solicitor of more than 11 years’ standing, Lindsey specialised in road traffic accidents right through to litigation. Now, she will take over a claim if it is complex or difficult. Lindsey aims to recruit the most effective lawyers and organises induction programmes, training and coaching, so that they are kept up to date with changes in the law, new procedures and evidence-gathering.
Lindsey liaises with all the key medical agencies to maintain the smooth running of the service to trade union clients and to identify and drive improvements. She investigates problems and complaints, undertakes ad hoc audits of case work, helps build effective relationships with trade union officials and supports branch and team managers.
Lindsey says the most rewarding thing about working for Thompsons is that the firm puts its clients at the heart of everything that it does. That, coupled, with the work that the firm does to encourage positive change in the working world, demonstrates that you can make a difference. She is proud that the firm has been actively campaigning in Parliament for working people for years and reaches its centenary in 2021 – a brilliant achievement.
She has worked for firms who put average profit costs first and very little is asked of client care. There may be challenges facing the legal sector but, says Lindsey, Thompsons will be out campaigning against any detrimental change on behalf of all those affected.
When she gets time, Lindsey likes to spend time with her husband, two little girls and friends and walking with her two dogs.
Lindsey is a member of the Association of Personal Injury Lawyers.